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Office of the Registrar

Liesl Fowler, Michelle Ramirez, Christina Klauer and Susan Granet.
From left, Liesl Fowler, Michelle Ramirez, Christina Klauer and Susan Granet.

All 2021-22 courses will be delivered in an in-person (face-to-face) modality only. There are no plans to offer remote, hybrid or online courses at 足彩澳门即时盘 during the academic year.?

Statement of Mission and Inclusivity

The 足彩澳门即时盘 Office of the Registrar strives to support the academic mission of the college by providing exceptional service to all students, faculty, staff and alumni through honesty, integrity, and proactive inclusivity. We respect the diversity of our campus community by accurately representing an individual's accomplishments and personhood through individualized attention and pride in our work.

Updated Offices Processes, Policies and Procedures During the COVID-19 Pandemic Response

Updated December 2020

Special Notice of Services: Under the current pandemic alert level in Illinois, our?office will have?some limitations on?services.?We continue to work hard to serve our community with safety in mind, therefore, we continue to request individuals not come see us in-person unless absolutely necessary. If you need a service we strongly recommend that you contact us at least two?weeks in advance of your request to determine if we can accommodate your needs in accordance with your desired timeline. We ask for the patience, cooperation and compassion of all our constituents as you contact our staff with your requests during this challenging time for everyone.

Please follow the guidance below for the best service:

New students Spring 2022, Summer and Fall 2022

Students starting for the first time this academic year should contact their admission counselor or use for all of their transition, registration, advising and welcome week inquiries.?

Parent and Third Party Inquiries

If you are a parent or other third party requesting information about a student, please note we will not respond directly to you, but will forward your inquiry to the student's official 足彩澳门即时盘 email account in accordance with federal law and campus privacy policies.

Email Communication

All email should be sent to our office mail address Email sent to specific team members may not be routed for a response as quickly. We will attempt to respond with information within 5?business days to provide you information about your request, the time it may take to address your inquiry, request further information from you if it is needed and include others in our response if your request will be handled by another office. It is critical that students read and respond to their 足彩澳门即时盘 email daily. Instructions for course expectations and other important college announcements will be shared first through email. If you have emailed us and no one has responded to you within five business days, please forward your original email to the address above where the recipient and date of your original email is noted.

Special Projects, Data Requests and Service Priorities

Our staff will be prioritizing projects and services that address the college response to COVID-19. Our next priority is to our currently enrolled students, especially to those seniors who intend to graduate at the conclusion of the current semester. We will make an effort to process transcripts 1-3 times?per week (see additional information below). All other services (enrollment verification, diploma reprinting, special reporting requests, etc.) will be put into our project queue and addressed as we have time.?Generally, data and special project requests will need a minimum of 7-10 days for completion, larger requests may take additional time. We appreciate you meeting this request deadlines.?

Advising & Registration

The timeline for advising and registration has been established. To find out more visit the Registration Policies and Procedures Page and the Academic Calendar.


See these important links:?

COVID-19 Academic Policies, Procedures and Resources?

Semester Transition

J-term Policies, Procedures and Deadlines?



Regular hours:?8 a.m.-4:30 p.m., Monday through Friday (voicemail messages and faxes may be received with a response on the next regular business day) We are not able to respond to inquiries over the weekends or on observed holidays.?

Summer Hours and Services: We will have regular office hours most days from?8 a.m.-4:30 p.m., Monday through Thursday; on Fridays we are open 8 a.m.-4:30 pm, with limited service from noon-4:30 p.m.?In addition, over-the-counter rush transcript services are not available every day. Please plan ahead and call the office in advance of your personal deadlines so you have ample time to have your needs met.?

Holiday hours and closures:?

NOTE: In addition to the holiday closures noted below, the office will have some additional closures/adjusted hours, please reach out to us at our office email address? this time:

  • Wednesday, July?28, 2021 -?closed for office retreat
  • Monday, August 23, 2021 - closed for all campus retreat

The Office of the Registrar, along with all campus?offices, will be closed on the following observed holidays: ?Good Friday, Memorial Day, Independence Day (Friday, July 2), Labor Day, Thanksgiving (closed Thursday?and Friday), Christmas/Winter recess (Thursday, Dec. 23 - Sunday,?Jan. 2). No services will be available and no transcripts processed during periods when the college is closed.?


Office of the Registrar, 639 38th St., Rock Island, IL., 61201
109 Founders Hall (first floor) 309-794-7277
Toll-free 1-800-798-8100; fax 309-794-7544


Please contact any of our staff members for assistance with a particular request or question.

Liesl A. Fowler, Registrar and Assistant Dean

Process owner for these forms and processes: Policy oversight, Committee on Advanced Standing and Degrees (AS&D), Arches, overload appeals, final exam petitions, registration surplus, contract majors and final exam petitions.?

Susan L. Granet, Associate Registrar, 309-794-7212

Process owner for these forms and processes: Degree audit, substitutions?and?waivers, graduation application, transcript evaluation, course master schedule, transfer and commuter student assistance?

Michelle Ramirez, Student Support Specialist, 309-794-7211

Process owner for these forms and processes: Reception, office scheduling, registration assistance, drop and withdrawal forms, pass/no-credit forms, transcript processing, graduation candidacy verification, academic calendar maintenance, privacy waivers, demographic and enrollment changes

Christina Klauer, Student Support Specialist, 309-794-7277

Process owner for these forms and processes: Reception, office scheduling, registration assistance, add forms, graduation processing, diploma reprints, grade changes, petition to transfer courses, enrollment verification, and student worker oversight


Illinois notary services are not available within our office. Please contact Facilities Services?for your notary needs.?